SHIPPING
Shipping Policy
At Crafted Fairly, we are dedicated to ensuring your order reaches you promptly and in excellent condition. Below is our standard shipping policy:
Order Processing
Orders are processed within 1-3 business days after payment confirmation.
Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Methods and Delivery Times
Standard Shipping: Typically takes 5-7 business days depending on your location.
Expedited Shipping: Available at an additional cost and usually delivers within 2-3 business days.
Shipping times may vary during peak seasons or due to unforeseen circumstances.
Shipping Costs
Shipping fees are calculated based on the weight of the items and your delivery address.
Free standard shipping may be available for orders exceeding a specified amount (refer to the promotions on our website).
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information to monitor your package.
International Shipping
Currently, we ship to select countries outside the domestic region.
Additional customs fees, import duties, and taxes may apply and are the responsibility of the customer.
Learn more about taxes on global orders
Damaged or Lost Packages
If your package arrives damaged, please contact us within 5 days with photo evidence.
In the case of lost packages, we will work with the carrier to locate your shipment or offer a replacement when appropriate.
Contact Us
For any questions regarding your order or shipping, please reach out to our customer service team for assistance.
We appreciate your trust in Crafted Fairly and look forward to delivering your creative ideas right to your doorstep.
RETURNS
30 Days to Return or Exchange
We accept returns and exchanges within 30 days of purchase as long as the products are still as good as new with original tags intact.
Due to our commitment to delivering the best experience to our customers, we are unable to accept returns of shoes that show signs of wear or damage. We appreciate your understanding in this matter.
Return Cost
The cost of return is $8 USD, which will be deducted from your refunded amount.